CompArgo Kft.

Servicing

Servicing targets those Users, who operate their telecom tariffing systems individually and find it important that CompArgo treats occuring errors in their software the quickest and most efficient way possible.

Servicing includes the following benefits:

  • Dispatcher service on workdays between 8.00 and 18.00 (Fridays from 8.00 until 14.30);
  • Servicing availability: if an error is reported before 10:00, troubleshooting may begin the same day, otherwise the next workday;
  • One occasion of field-work with one work hour per month is included in the service charge. Further field-work occasions and work hours are billed. Unused field-work occassions may be cumulated for three months, later they will loose their availability.
  • The service is available both in and outside Budapest (traffic costs of field-work occasions outside Budapest will be charged).

Downloadable product guide

Supplementary services to Servicing:

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